At Phillip Samuels, all our items are backed by the highest level of guarantee. Purchasers who are unhappy with their purchases can return the items with 7 days for full refund less a 10% restocking charge. All returned items must be in their original packaging and condition. We want our customers to have the confidence of knowing that what they are buying online is what they will be receiving in the mail and in the event they are unhappy with their purchase, they can return them for full refund.